What are the responsibilities and job description for the Senior Business Systems Analyst-Marketing position at Zscaler, Inc.?
About Zscaler
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our general and administrative teams help support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world's cloud security leader.
We're looking for an experienced Senior Business Systems Analyst to join our Marketing Automation team. This role is onsite in San Jose, CA, at least three days a week. Reporting to the Senior Manager, Marketing Automation, you will be responsible for:
- Serving as a trusted advisor between marketing, IT, and other business units to transform high-level goals into technical solutions that drive cross-functional outcomes.
- Implementing and optimizing technologies like CRM and marketing platforms to enhance cross-departmental efficiencies.
- Performing business analyses to identify inefficiencies, improve workflows, and recommend strategic solutions within marketing and cross-functional processes.
- Leading cross-functional teams to execute scalable, impactful enterprise solutions with clear deliverables and regular stakeholder communication.
- Ensuring the seamless integration of cross-platform systems, with IT support, for data consistency and streamlined processes.
What We're Looking for (Minimum Qualifications)
- 8 years of experience as a Business Systems Analyst, Implementation Consultant, or Solutions Architect, supporting Salesforce and marketing platforms.
- 5 years of experience managing and implementing marketing-related technologies, including CRM platforms, marketing automation tools, and business analytics solutions.
- Strong skills in business analysis, problem-solving, and designing scalable, sustainable technical processes for cross-department workflows.
- Experience leading system integration or design projects, particularly with tools like Salesforce, MarTech, and GTM applications.
- Proficiency in storytelling with data visualization tools such as Salesforce and Tableau, with the ability to deliver actionable insights.
What Will Make You Stand Out (Preferred Qualifications)
- Proficiency in SQL for running queries and audits.
- In-depth experience with MarTech tools and Salesforce CRM specifically.
- Familiarity with "lead-to-opportunity" processes across marketing and sales.
#LI-Hybrid
#LI-YC2
Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) benefits.
At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Salary : $105,000 - $150,000
