What are the responsibilities and job description for the HR Data Operations Manager position at Zscaler?
Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.
We're looking for an experienced HR Data Operations Manager to join our People and Culture Operations team. You will manage the integrity, security, and operational quality of HR data across our systems. You will be responsible for design and governance of HR data standards, then ensure the standards are operationalized to produce ongoing reliability, accuracy, and security. Additionally, you will be responsible for compliance with both internal and external data protection and privacy obligations. Reporting to the Director of Business Transformation, you'll be based hybrid in San Jose, CA or Seattle, WA. and be responsible for:
- Develop HR data standards, adapting for our needs and data regulations globally.
- Collaborate with senior partners across HR, IT, finance, and legal teams to co-create and manage the HR data infrastructure.
- Lead efforts to maintain compliance with data privacy laws (e.g., GDPR, CCPA), implementing operational monitoring while managing data security incidents.
- Implement and operate HR data quality programs, ensuring the consistency and reliability of data across all systems.
- Develop goals and dashboards to monitor data quality, operational performance, and system health, and collaborate with HRIS teams on system enhancements, data management best practices.
What We're Looking for (Minimum Qualifications)
- Bachelor's degree in Information Systems, Human Resources, Business, or a related field.
- 6 years of experience in HR data management, operations, or HRIS in a large organization.
- Experience with HRIS platforms (e.g., Workday, Greenhouse) and data analytics tools.
What Will Make You Stand Out (Preferred Qualifications)
- Relevant certifications in HR data governance, security, or operations (e.g., CDMP, CISM, CIPM).
- Knowledge of advanced data analytics tools (e.g., Power BI, Tableau, SQL), data privacy laws (e.g., GDPR, CCPA), and experience implementing compliance measures.
- Experience in high-growth technology or SaaS environments.
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