What are the responsibilities and job description for the Manager, End User Engineering position at Zscaler?
Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.
We are seeking an experienced Manager, End User Engineering to lead and execute enterprise endpoint management strategy while providing hands-on technical leadership for a team of endpoint engineers. This player/coach role requires deep expertise in MDM technologies, with particular emphasis on Workspace ONE. This role will report to the Director, IT Operations - Digital Employee Experience.
Key Responsibilities:
- Architect and implement enterprise-wide MDM solutions while maintaining 60% hands-on technical work
- Lead the team of endpoint engineers, providing technical mentorship and career development
- Design and execute automation strategies for device provisioning, application deployment, and security compliance
- Manage Workspace ONE environment, including policy development, app packaging, and platform integrations
- Oversee management of Windows, macOS, and mobile device fleet
What We're Looking for (Minimum Qualifications)
- 7 years of enterprise endpoint management experience
- 4 years of hands-on Workspace ONE administration and architecture
- 3 years of team leadership experience
- Deep expertise in macOS and Windows management and strong scripting abilities (PowerShell, Shell, Python)
- Experience with zero-touch deployment and automated provisioning
What Will Make You Stand Out (Preferred Qualifications)
- Workspace ONE UEM certifications
- Experience with cloud-native security tools and EDR solutions and automox platform experience
- Background in large-scale technology transformation projects
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