What are the responsibilities and job description for the People Services Specialist position at Zscaler?
Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world’s cloud security leader.
We're looking for a People Services Specialist to join our growing People & Culture team. Reporting to the Manager, People Services - EMEA, you'll be based hybrid in our Munich, Germany office and be responsible for:
- Providing a frustration-free employee experience through operational excellence and timely inquiry management
- Operating as primary resource for employee requests through internal ticketing system (ServiceNow)
- Managing daily administration of employee data in our internal HRIS and various support systems
- Supporting cross functional programs between operations, payroll and internal P&C teams, while creating opportunities to transform current processes
- Assisting in the transformation of the People Ops department through project-based initiatives as Zscaler continues to scale
What We're Looking for (Minimum Qualifications)
- 3 years of professional experience and knowledge of HR administration management in Germany, according to the labor law regulations
- Experience with managing employment documentation, overseeing leave management, and supporting employee lifecycle processes and queries.
- Experience in managing employment lifecycle data changes, from hire to retire, in an HR system (Workday preferred)
- Excellent written and verbal communication skills, both in German and English
What Will Make You Stand Out (Preferred Qualifications)
- Experience supporting HR functions across multiple EMEA countries
- Supporting employees through a ticketing software (i.e ServiceNow)
- A passion for organisational culture, design the future of work and human-centric People strategies
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