What are the responsibilities and job description for the Principal Product Specialist position at Zscaler?
We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.
We're looking for an experienced Product Specialist to join our ZDX team. Reporting to the Senior Director, Product Specialist - ZDX, you will:
- Serve as the local expert on ZDX for customers and sales teams.
- Lead and support customer Proof-of-Value (PoV) projects, demonstrating our unique value.
- Present ZDX strategy, vision, architecture, and deployment to customers at all levels, from helpdesk practitioners to CIOs.
- Discuss industry trends, competitive offers, and emerging security landscape changes relevant to workload communications.
- Participate in beta testing of new features and provide product updates and enhancement training to technical sales and architects.
What We’re Looking for (Minimum Qualifications)
- 7-10 years of experience in Cybersecurity and Digital Experience Monitoring.
- Bachelors degree in Computer Science or Electrical engineering, or related field.
- Proficiency in DEM (Digital Experience Monitoring) or Network and endpoint Monitoring.
- Deep understanding of Internet and Network protocols such as TCP, UDP, HTTP, DNS, SSL and technologies like Proxies, Firewall and VPN based security stack.
What Will Make You Stand Out (Preferred Qualifications)
- CISSP, CCSP, CCIE, or equivalent cybersecurity certification.
- Strong knowledge of identity systems and protocols (e.g., ADFS, SAML, SCIM) and familiarity with cloud platforms like AWS, Azure, and GCP.
- Experience in selling or deploying Digital Experience Monitoring products.
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