What are the responsibilities and job description for the Service Customer Service Agent position at ZT Auto?
Job Description
Job Description
Description :
Are you ready to be the face of exceptional customer service at Steve Rayman Chevrolet? We are looking for a dynamic Service Customer Service Agent to join our team!
What We’re Looking For :
- Excellent Communication Skills : Strong verbal and written communication to connect with customers effectively.
- Microsoft Office Proficiency : Familiarity with Microsoft Office applications to handle customer records and documentation.
- Multitasking Ability : Handle multiple tasks efficiently in a fast-paced environment.
- Conflict Resolution Skills : Ability to calmly defuse and resolve customer concerns, turning challenging situations into positive outcomes.
Why Join Us?
Your Role :
As a Service Customer Service Agent, you’ll be the first point of contact for our service customers, ensuring every visit is a smooth and positive experience. You’ll assist with scheduling service appointments, managing inquiries, and providing updates to customers about their vehicles.
How to Apply :
Email your resume to dlathan@steveraymanchevy.com to take the first step toward joining our team!
Requirements : Education :
Experience :
Physical Requirements :
