What are the responsibilities and job description for the Desk Side Support Engineer (Level-2) position at Ztek Consulting?
Job Details
Job Title: Desk Side Support Engineer (Level-2)
Location: Blue Springs, MS
Job Description:
- Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
- Physically fit to walk through large areas.
- Ability to work after hours and weekends if necessary or required by the customer.
- Knowledge using ServiceNow as the ticketing tool.
- Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
- Analyze, resolve, respond to, and document end-user inquiries.
- Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
- Troubleshoot operating system issue. connection issues with LAN/WAN.
ABOUT Ztek:
Website:
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Ztek Consulting | Talent Matters
Ztek is a minority and woman-owned business enterprise that provides customized talent management solutions for clients.
