What are the responsibilities and job description for the LIMS IT Support Analyst position at Ztek Consulting?
Job Details
Role: LIMS IT Support Analyst
Location: Boston, MA
Job Description:
Roles & Responsibilities
- 3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting.
- Experience with Lab Vantage LIMS is strongly preferred; experience with Lab Ware LIMS is also considered.
- Strong understanding of laboratory processes, sample management, and analytical workflows.
- Experience with LIMS system configuration, master data updates, and user management.
- Familiarity with ITIL processes (incident, change, and problem management)
- Ability to troubleshoot application issues, system errors, and support ticket resolution.
- Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems.
- Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems).
- Strong skills in documenting system processes, configurations, and incident resolution procedures.
- Excellent communication and collaboration skills, working with both technical and non-technical teams.
ABOUT Ztek:
Website:
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Ztek Consulting | Talent Matters
Ztek is a minority and woman-owned business enterprise that provides customized talent management solutions for clients.
