What are the responsibilities and job description for the Salesforce Business Analyst position at Ztek Consulting?
Job Details
Required skillset: 1. Salesforce Business Analyst experience
2. Salesforce Health Cloud experience
3. Proficient with Scaled Agile (SAFe) framework Job Summary: 10 years of experience in Salesforce Business Analysis, Requirement Gathering and User Story elaboration in Agile and waterfall model in Service/Health Cloud
8 years of experience as business analyst role and gathering requirements for custom applications on Salesforce Health Cloud & Service Cloud
5 years of experience in designing business solutions with Salesforce Lightning Cloud Platform
Must have through knowledge about Salesforce capabilities and functional flow. Should be able to clearly articulate requirements in Salesforce fitment and format.
Facilitate requirements gathering, documenting detailed functional, technical, reporting and data requirements
Create and maintain documentation of key project artifacts, processes and system functionality/tools using Agile Scrum methodologies
Functional Architect specializing in supporting the Annual/Quarterly (PI) Planning/ Roadmaps, leading discussions around Business Requirements, Dependencies, Risks and creating User Stories for the Ascent Program
Business Analysis - Lead Solutions evaluation, Fit-Gap analysis, Requirements Documentation, Design Documentation, Training methodology identification and design, UX functional consulting
Will be a key player during UAT, Training and the wave rollout to ensure smooth go live and user adoption
Experience using multiple software development methodologies including Agile/Scrum
Expertise in Salesforce Config capabilities including Roles, Profiles, Permission Sets, Sharing Rules, Audit Trails, Approval Process, Validation Rules etc.
Experience in creating the Business Process Flows, mockups, personas and user journeys
Experience in managing the User Acceptance Testing with the business stake holders and Training
Certification(s) Required HEALTH CLOUD (mandatory), Salesforce Certified Business Analyst, Salesforce Certified Administrator, Salesforce Certified Platform App Builder 10 years of experience in Salesforce Business Analysis
Certification(s) Required HEALTH CLOUD (mandatory), Salesforce Certified Business Analyst, Salesforce Certified Administrator, Salesforce Certified Platform App Builder