What are the responsibilities and job description for the SAP OTC Consultant position at Ztek Consulting?
Job Details
Role: SAP OTC
Work Location: Chicago, IL/Remote
Job Description:
- Strong understanding of the SAP SD module, including pricing, billing, delivery, and customer master data management.
- SAP SD OTC consultant/Lead with 10 - 15 years of exp, preferably certified.
- Hands-on experience in incident analysis, and problem-solving, handling offshore teams, cascading information on time to offshore, and working on customer updates.
- Experience working in 2 support engagements. Analyzing and resolving technical issues related to SAP SD/OTC functionalities, including errors, data inconsistencies, batch jobs, and system performance problems
- Experience with the complete "Order-to-Cash" process in a business environment working with stakeholders i.e., Directors, Sr. Directors, VPs, and leadership teams
- Ability to analyze business requirements and translate them into SAP SD configurations.
- Providing technical guidance and training to end-users on navigating the SAP SD/OTC module, addressing queries, and resolving user-specific issues.
- Excellent communication, problem-solving, and troubleshooting skills.
ABOUT Ztek:
Website:
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Ztek Consulting | Talent Matters
Ztek is a minority and woman-owned business enterprise that provides customized talent management solutions for clients.