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Senior Technology Resilience Engineer (1043) - Department of Technology

Zuckerberg San Francisco General
San Francisco, CA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/17/2025

Senior Technology Resilience Engineer (1043) - Department of Technology

  • Job Code and Title : 1043-IS Engineer-Senior
  • Fill Type : Permanent Exempt

Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 300 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.

Benefits of Working for CCSF : In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

  • Competitive pay, as well as pension and robust retirement options.
  • Generous paid time off, family leave, and more!
  • Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles.
  • Diverse work environment in a diverse city.
  • Career development and growth — move between departments, learn on the job, or take subsidized / reimbursed classes!
  • In the Department of Technology, Office of Cybersecurity, the Senior Technology Resilience Engineer plays a key role in the preparation and execution of the Technology Disaster Recovery and Business Continuity / Continuity of Operations Plans.

    Major functions in this role include (and are not limited to) :

  • Work with City departments to plan, design, and test the resilience solutions for all critical City systems to support the citywide technology resilience program.
  • Conduct detailed Technology Risk assessment and Business Impact Analysis.
  • Review City departments completed Technology Risk and Business Impact Analysis for completeness.
  • Develop resilience reports that identify gaps and recommendations from Technology Risk assessment and Business Impact Analysis.
  • Maintain knowledge on the current and emerging developments / trends for IT Disaster Recovery technology and resilience solutions.
  • Collaborate with technical engineering teams to understand the evolving architectures to plan, design and test the resilience solutions.
  • Review and provide recommendations for client departments Technology Disaster recovery Plans and Business Continuity / Continuity of Operations Plans.
  • Develop and maintain Business Continuity / Continuity of Operations Plans for the department and each division.
  • Review the completeness of technology recovery plans and procedures for critical technology systems and applications.
  • Design, plan, coordinate and execute technology resilience test / exercise with recovery teams for all critical technology systems and applications.
  • Support natural, human-caused and technology disaster / emergencies during the activations of Emergency Operations Center / Department Operation Center.
  • Appointment Type : This Permanent Exempt (PEX), Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.

    Work Location : If hired, incumbent must be a resident of or relocate to the State of California within 4 weeks as a condition of employment. This position supports remote work. The incumbent may be permitted to work a hybrid schedule with their supervisor’s approval, after which they must work at least two days in the office every two weeks.

    Minimum Qualifications

    Education : An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits / units (i.e., at least sixty (60) semester or ninety (90) quarter credits / units with a minimum of twenty (20) semester or thirty (30) quarter credits / units in one of the fields above or a closely-related field).

    Experience : Three (3) years of experience analyzing, installing, configuring, enhancing, and / or maintaining the components of an enterprise network.

    License and Certification :

    Substitution : Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field. Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

    Desirable Qualifications

  • Completion of an Industry certification in BCP is preferred.
  • Possesses ability to work independently.
  • Possesses applied communication and presentation skills.
  • Must be able to interact with technical, non-technical, and management staff.
  • Bachelor's Degree or Equivalent Experience is required.
  • Completion of 2 to 3 years working experience in IT System Infrastructure Disaster Recovery and Business Continuity Industry is required.
  • Knowledge and understanding of current Disaster Recovery planning techniques and technologies.
  • Experience in planning and executing technology recovery testing exercises for applications and related technologies / systems contained within enterprise data centers and Cloud platform.
  • Must have experience and demonstrated proficiency in BC / DR program execution, managing process change projects, and knowledge of the disaster recovery program lifecycle.
  • Verification : Applicants may be required to submit verification of qualifying education and experience at any point in the application and / or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement.

    Note : Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

    Compensation : $72.4375 - $91.1375 (hourly) / $150,670 - $189,566 (annually)

    How to Apply :

  • Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before Friday, January 17th, 2025.
  • You may contact Lawlun Leung via email at lawlun.leung@sfgov.org with questions regarding this opportunity.

    Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents / applications will not be accepted.

    Additional Information Regarding Employment with the City and County of San Francisco : All your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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    Salary : $150,670 - $189,566

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