What are the responsibilities and job description for the Outreach Representative position at Zufall Health?
Position Summary
Under the direction of the Director of Outreach, the Outreach Representative will identify individuals and families from the Franklin School District and Somerset County, in need of health care services and link them to School Based Health Center (SBHC) in Franklin and Zufall site in Somerville. Outreach will mainly be conducted through local PTAs/ PTOs, Community Based Organizations, churches, schools, and local government and non-government agencies to increase awareness of Zufall health services and increase referrals to Zufall.
Essential Functions, Duties and Responsibilities
Assists in obtaining essential support services such as Medicaid, food stamps, transportation, translation services and day care
Providing cancer education awareness/CEED services throughout Somerset County
Part time spent on SBHC outreach in Franklin
Serves as an advocate for the patients, and acts as a liaison between the patients and the SBHC
Attends in-service education and training programs
Provides basic health information and education to patients
Arranges referrals and coordinates transportation as needed
Assists medical staff in care management through outreach using patient registries
Provides ongoing social and emotional support through care management
Completes daily activity logs, referral forms and other reports, as necessary
Assumes other program related tasks as assigned
Knowledge, Skills, and Abilities
Ability to communicate in English, both orally and in writing; ability to speak Spanish fluently
Ability to operate a motor vehicle and travel within the ZHC service site area
Strong interpersonal and communication skills, and the ability to demonstrate empathy
Ability to relate to patients as well as to local government and community organization workers and leaders
Ability to work independently, seeks assistance when necessary
Works with medical and social work professionals in a multi-disciplinary team, and works in a fast-paced work environment
Possesses basic knowledge of target populations’ ethnic and medical needs
Possesses flexibility, cultural sensitivity, and tactfulness
Maintains HIPAA compliance in all regulated transactions and complies with all regulatory standards
Salary : $21 - $24