General Manager

As a General Manager in Training, you will embark on an intensive learning journey designed to prepare you for a leadership role in managing restaurant operations. Working closely with the current management team, you will gain expertise in various facets of the restaurant business, including FOH and Kitchen operations, financial management, staff supervision, and guest relations.

This position is ideal for individuals seeking to advance their career in hospitality management within a dynamic and upscale dining environment.

Additionally, there will be opportunities to work at Zuma's global locations, providing a unique chance to gain international experience and broaden your professional horizons.

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.

Life at Zuma

At Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy - we bring passion and positivity to everything we do

Main Duties

Your key responsibilities will include:

• Gain hands-on experience in managing all aspects of restaurant operations, including staffing, scheduling, inventory management, and budgeting
• Assist in recruiting, training, and supervising restaurant staff, ensuring adherence to company standards and policies
• Contribute to developing and implementing strategies to maximize revenue, enhance guest satisfaction, and drive business growth
• Observe the management team during service periods to understand guest interactions, resolve issues, and ensure a positive dining experience
• Assist in conducting regular audits and inspections to ensure compliance with company standards and procedures
• Gain exposure to financial management tasks, such as budgeting, forecasting, and financial reporting
• Handle administrative tasks, including scheduling, payroll processing, and inventory tracking, under the guidance of the management team
• Provide support to the General Manager in executing special projects, events, and initiatives to promote the restaurant and enhance its reputation

What We Look For

Our ideal candidate embodies our values and the following:

• A genuine love for culinary experiences & a passion for Japanese cuisine
• A natural team player who is at home working in sync with a large team
• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
• Minimum 5 years in a GM role in a high-volume, upscale restaurant or related environment
• Open to relocation, with willingness to work at any of Zuma's locations considered a plus
• Bachelor's degree in hospitality management, business administration, or a related field preferred
• Ability to work flexible hours, including evenings, weekends, and holidays, as required

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.  

As part of our team, you’ll enjoy:

• World-Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. 

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.