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Underwriting Account Service Associate - Construction

Zurich Australian Insurance Ltd.
Chicago, IL Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/18/2025

Zurich North America is currently hiring an Underwriting Account Service Associate to join the Construction team! As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.

This position will be based out of Chicago, IL, with the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office / market three days per week.

Responsibilities :

  • Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
  • Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
  • Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
  • Responds to written and verbal inquiries appropriately and on time under close supervision by Underwriter and / or Manager, working collaboratively with assigned underwriters.
  • Supports Underwriter with broker / agent / distributor / customer interactions by providing basic customer service skills.

Basic Qualifications :

  • Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
  • Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
  • High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
  • Knowledge of data collection and analysis.

    Preferred Qualifications :

  • Insurance industry knowledge.
  • Knowledge of processing, rating and policy management systems used in the insurance industry.
  • Strong verbal and written communication skills.
  • Superior skills in relationship building, active listening with customers and coworkers.
  • Enjoys working with details and providing accurate data in a timely manner.
  • Self-directed to meet deadlines.
  • 5% Travel.
  • At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. The proposed salary range for this position is $23.37 - $38.22 an hour, with short-term incentive bonus eligibility set at 5.0%.

    As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

    A future with Zurich. What can go right when you apply at Zurich?

    Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences, and ideas so we can grow and drive sustainable change together. Zurich North America has over 150 years of experience managing risk and supporting resilience.

    Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Zurich recognizes the diversity of our workforce as an asset and does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability / vet.

    Location(s) : AM - Chicago

    If you think you are the right match for the following opportunity, apply after reading the complete description.

    Remote Working : Hybrid

    Schedule : Full Time

    Employment Sponsorship Offered : No

    Linkedin Recruiter Tag : #LI-MM1 #LI-HYBRID

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    Salary : $23 - $38

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