What are the responsibilities and job description for the Compliance Operations and Reporting Specialist position at Zurich Cover-More?
Let’s grow together!
Zurich Cover-More is one of the world’s largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world’s travellers every year, making sure we are there every step of their journey.
Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2600 employees with teams in North America, Europe, Latin America and Asia Pacific.
Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.
Further information is available at https://www.covermoregroup.com/people/.
What is the opportunity?
We are currently looking for a Compliance Reporting and Operations Specialist for Zurich Cover-More (ZCM). This role will work with the Head of Compliance Operations & Reporting Zurich Cover-More (ZCM) and the Chief Compliance Officer to design and implement our target state both during and post integration addressing capabilities to be fit for the future, simplification of processes and generation of compliance risk insights.
Operating in a fast-paced, content-driven environment, this role covers all aspects of the Zurich Cover-More Group, including integration, strategy, and operations. You will have the opportunity to collaborate closely with subject matter experts while playing a key role in navigating the increasingly complex compliance risk landscape.
Please note we are open to candidates either in Schaumburg/Chicago IL, or NYC.
What will you be doing?
We value optimism, caring, togetherness, reliability, and determination.
We have more than 2600 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travelers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.
Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.
Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits (everyone starts with 4 weeks) along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
Apply today and let’s go great places together!
Zurich Cover-More is one of the world’s largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world’s travellers every year, making sure we are there every step of their journey.
Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2600 employees with teams in North America, Europe, Latin America and Asia Pacific.
Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.
Further information is available at https://www.covermoregroup.com/people/.
What is the opportunity?
We are currently looking for a Compliance Reporting and Operations Specialist for Zurich Cover-More (ZCM). This role will work with the Head of Compliance Operations & Reporting Zurich Cover-More (ZCM) and the Chief Compliance Officer to design and implement our target state both during and post integration addressing capabilities to be fit for the future, simplification of processes and generation of compliance risk insights.
Operating in a fast-paced, content-driven environment, this role covers all aspects of the Zurich Cover-More Group, including integration, strategy, and operations. You will have the opportunity to collaborate closely with subject matter experts while playing a key role in navigating the increasingly complex compliance risk landscape.
Please note we are open to candidates either in Schaumburg/Chicago IL, or NYC.
What will you be doing?
- Support the implementation of Zurich Group Compliance frameworks across Zurich Cover-More, ensuring alignment with group policies and regulatory expectations.
- Assist in the design, development, and execution of compliance reporting, providing accurate, insightful, and timely data to senior leadership and governance bodies.
- Contribute to compliance risk assessments, identifying key risks and supporting mitigation efforts across Zurich Cover-More.
- Provide consistent, reliable, and data-driven compliance risk insights, supporting informed decision-making at both business and governance levels.
- Support the maintenance and continuous improvement of a robust compliance control framework, ensuring effective monitoring and adherence to regulatory requirements.
- Act as a key liaison for local and regional Compliance officers, fostering collaboration and alignment on compliance initiatives.
- Manage relationships with assurance functions, including Legal, Risk, and Audit, to ensure a cohesive approach to risk management and compliance oversight.
- 5 years of experience in financial services or regulatory compliance, preferably with knowledge of the insurance industry.
- Bachelor's degree in economics, business administration, risk and compliance, or law (preferred).
- Experience working in large, complex organizations, managing compliance responsibilities in a dynamic and evolving environment.
- Strong ability to interpret, analyze, and present compliance data, supporting informed decision-making at leadership and governance levels.
- Proven ability to work across multiple business lines and functions, ensuring compliance frameworks are effectively implemented and maintained.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and deliver meaningful compliance insights.
- Expertise in compliance reporting and risk assessment, ensuring accurate and effective communication of compliance risks to senior leadership.
We value optimism, caring, togetherness, reliability, and determination.
We have more than 2600 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travelers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.
Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.
Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits (everyone starts with 4 weeks) along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
Apply today and let’s go great places together!
