CAAS Associate or Analyst

Zurich North America is hiring a CAAS Associate or Analyst to join our Crop team! We are open to hiring talent that will work a hybrid schedule from the Anoka, MN office.

As a member of Zurich's Crop team, you will enjoy the opportunity to fully apply and hone your licensing and appointment administration skills. Specifically, you will have experience working in a highly regulated office environment or understanding of insurance licensing processes and procedures. Demonstrate an understanding of customer needs and respond to and resolve customer inquiries.

In this role you will be responsible for:

• 
  Assisting to resolve issues, judge when to pass complex queries onto or involve others, and to provide effective service and clear advice to colleagues and customers

• Follow established procedures to ensure adequate resources are available to meet work requirements

• Develop a practical understanding of how processes and systems in own area of work relate to the management of risk and compliance

• Responsible for following up with department of insurance until copies of renewal licenses and appointments are received

The role will be filled at the CAAS Associate or CAAS Analyst level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

CAAS Associate

Basic Qualifications:

• 
  High School Diploma or Equivalent and no prior years of experience in the Regulatory Services area
  AND

• Microsoft Office experience

• Leadership experience

OR

CAAS Analyst

Basic Qualifications:

• 
  Bachelors Degree 2 or more years of experience in insurance, state filing regulatory operations, underwriting services or customer service area
  OR

• High School Diploma or Equivalent and 4 or more years of experience in insurance, state filing regulatory operations, underwriting services or customer service area
  OR

• Zurich Certified Insurance Apprentice and 2 or more years of experience in insurance, state filing regulatory operations, underwriting services or customer service area
  AND

• Knowledge of commercial insurance products

• Knowledge of state filing laws and regulations applicable to insurance products

• Strong prioritization and organization skills; including multi-tasking workflows

Preferred Qualifications:

• 
  Crop and/or agricultural knowledge

• Knowledge of insurance operations

• Customer service experience

• Knowledge of requirements for working in an insurance regulatory environment

• Experience with a Licensing data base

• Managing multiple responsibilities

• Strong organizational skills and team collaboration

• Ability to work independently with minimal supervision

• Strong written and verbal communication skills

• Strong problem-solving skills

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Anoka
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID