Demo

General Liability Claims Specialist

Zurich Insurance Company Ltd
Maitland, FL Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/10/2025

At Zurich North America Claims, we understand that a healthy work-life balance and flexibility are essential when considering your next career move. Our ZNA Claims hybrid work model is designed to offer flexibility, allowing claims employees to work in their preferred location while encouraging in-person collaboration when valuable. Although this model provides significant autonomy, occasional in-office attendance may be required.

The selected candidate will report to our Maitland, FL Zurich North American offices on a hybrid work schedule.

About the Role :

Zurich is looking for a dedicated General Liability Claims Specialist to join our dynamic team. In this role, you will manage multi-party commercial line claims with moderate to high exposure and complexity. Following established protocols, you will efficiently and effectively ensure that claims are handled while delivering outstanding, customer-focused service.

What You Will Do :

  • Manage and resolve multi-party commercial line litigated claims.
  • Process claims within specific limits of authority.
  • Provide exceptional customer-centric claims service.

Basic Qualifications :

  • Bachelor's Degree and 3 years of experience in Claims or Insurance OR
  • Zurich Certified Insurance Apprentice, including an associate degree, with 3 years of experience in Claims or Insurance OR
  • Completion of Zurich Claims Training Program with 3 years of experience in Claims or Insurance OR
  • High School Diploma or Equivalent with 5 years of experience in Claims or Insurance.
  • Must obtain and maintain required adjuster license(s).
  • Knowledge of insurance regulations, markets, and products.
  • Proficiency in Microsoft Office.
  • Preferred Qualifications :

  • 3 years of experience handling Commercial General Liability Litigated Claims.
  • Strong verbal and written communication skills.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Effective time management, prioritization, and multi-tasking abilities.
  • Experience in team collaboration and building cross-functional relationships.
  • Ability to explain complex financial and actuarial concepts clearly.
  • Capability to assess the scope and exposure of moderately complex claims.
  • Expertise in the reserving process for indemnity and expenses.
  • Ability to develop and execute negotiation strategies.
  • Skill in identifying nuances in customer and business partner interactions.
  • Proficiency in presenting claim resolution information to stakeholders.
  • Join us at Zurich North America Claims, where your skills and expertise will be valued, and your work-life balance respected. Apply now to be a key player in our evolving team!

    As part of Zurich's commitment to safety, employees must adhere to any COVID-related health protocols in place at that time.

    As a global organization, Zurich values the diversity of our workforce as a key asset. We are committed to fostering an inclusive environment where all voices are heard.

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