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Head of IoT and Innovation

Zurich Insurance Company Ltd.
Schaumburg, IL Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 3/22/2025

Zurich North America is seeking a Head of IoT and Innovation for our Technical Underwriting Team. This role reports to the Chief Underwriting Officer and will be located in our Schaumburg, IL Headquarters.


The Head of IoT and Innovation develops and leads the delivery of Internet of Things (IoT) and Innovation for underwriting across lines of business, focusing initially on delivering Telematics capabilities. Shapes and delivers new cutting-edge risk insights, processes, and customer service underwriting capabilities using enhanced data, technology and automation, and other innovative tools and sources. Provides expertise and advice to the organization, including on future of underwriting and applicable non-underwriting transferable innovative ideas and solutions. Leads a cross-functional team of Underwriting, IT, Data, Legal, and Claims professionals working to actively drive innovative solutions to improve risk assessment, process and efficiency, and customer service. Additionally responsible for managing project budgets.


Responsibilities Include:

  • Develop and implement IoT and innovation strategies for underwriting across Property and Casualty, and Specialty Lines of business, focusing in the first year on telematics capabilities.
  • Lead the creation and execution of new risk insights, processes, and underwriting capabilities leveraging advanced data, technology, automation, and innovative tools.
  • Manage a cross-functional team comprising Underwriting, IT, Data, Legal, Risk Engineering, and Claims professionals to deliver innovative solutions, technologies and data sources into underwriting practices.
  • Provide technical guidance and recommendations as a subject matter expert and act as a project assurance representative on many projects simultaneously.
  • Ensure project objectives are delivered on time and meet stakeholder expectations for quality.
  • Ensures project direction is consistent with the business goals and objectives identified for a given solution; serves as escalation point and provides guidance to engaged, 3rd party contractors and consultants.
  • Leads vendor assurance management and identifies gaps in services provided.
  • Foster a culture of innovation and continuous improvement within the team.

Basic Qualifications:

  • Bachelor’s Degree and 10 or more years of experience in the Information Security Information Technology, Data Science, Underwriting or Operations area
    AND
  • Experience working with IT teams to design, develop, and implement data driven products for non-technical users.
  • Experience leading cross-functional projects and teams.
  • People management experience.
  • Experience with vendor management and establishing strategic partnerships.
  • Experience working with Commercial Vehicle Telematics data at either an insurance carrier, Telematics Service Provider, or Data Aggregator

Preferred Qualifications:

  • Master’s Degree in Business Administration, Data Science, Engineering or Risk Management
  • Telematics integration experience within a Commercial Insurance environment
  • In-depth knowledge of Insurtech environment and leading innovative IoT, data-driven companies and solutions for commercial insurance
  • Successful experience delivering IoT and innovation projects that have significantly improved risk assessment
  • Advanced communications skillset needed to drive a culture of innovation and continuous improvement.

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is 149,500 – 244,900 with short-term incentive bonus eligibility set at 25%.


As an insurance company, Zurich is subject to 18 U.S. Code § 1033.


As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).


A future with Zurich. What can go right when you apply at Zurich?


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.


Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-BK1 #LI-EXECUTIVE

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