What are the responsibilities and job description for the Sr. Claims Specialist, General Liability (IPZ) position at Zurich Insurance Company Ltd.?
Zurich is seeking an individual interested in growing their claims career with our General Liability team.
As a General Liability (GL) Senior Claims Specialist on our IPZ (international Program) team you will work with a team of claims professionals with diverse experiences and backgrounds. This environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively. At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled most efficiently and effectively while delivering a customer-centric claims service.
You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience.
This position will work from one of the following office locations: Addison, TX; Atlanta, GA; Omaha, NE; Overland Park, KS; Schaumburg, IL; Maitland, FL; New York, NY; Parsippany, NJ or Gold River, CA.
Basic Qualifications:
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Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area
OR -
High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area
OR -
Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area
OR -
Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area
OR -
Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area
AND - Must obtain and maintain required adjuster license(s)
- Microsoft Office experience
- Knowledge of insurance regulations, markets, and products
Preferred Qualifications:
- Commercial general liability claims handling experience within the area that includes litigated and severity injury claims
- Extensive litigation experience
- A Juris Doctor (JD) degree is not required for this role
- Currently hold an active adjusters license
- Experience collaborating across work groups ability to develop and maintain strong relationships
- Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
- Understands the use of vendors and how litigation strategies are developed
- Understands and applies financial and actuarial/reserving concepts.
- Familiarity with negotiation strategies and experience in suggesting alternative approaches
- Negotiation skills
- Organizational and time management skills
- MS Office
- Customer service experience
- Strong analytical, critical thinking, and problem-solving skills
- Strong verbal and written communication skills
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $74,300.00 - $121,700.00, with short-term incentive bonus eligibility set at 10%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg, AM - Addison, AM - Atlanta, AM - Gold River, AM - Maitland, AM - New York, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Rocky Hill
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID