What are the responsibilities and job description for the Underwriting Services Specialist II position at Zurich Insurance?
Zurich North America is currently hiring an Underwriting Services Specialist II to join the Operations Services Department. The Underwriting Services Specialist I provide general support to underwriting and operations units in the processing of transactions relating to non-renewal notices. This is a great opportunity to step into the field of Underwriting and grow your career!
We are open to hiring talent at our corporate headquarters located in Schaumburg, IL.
This is a hybrid model working onsite (in the office as needed) and remote.
In this position you will be responsible for:
- Enters or retrieves policy information and inputs non-routine entries and transactions.
- Accesses various systems to input data and compiles information and reports for internal customers.
- Provides technical rating and policy issuance for routine to moderately complex transactions in support of underwriting.
- Utilizes automated systems to support processing, rating and policy issuance of all transactions that are routine or moderately complex for multiple lines of business.
- Interacts with Zurich staff to obtain and provide necessary information in order to resolve issues and provide timely, accurate service to attract and retain profitable business.
- Works on assigned lines of business and maintains an in-depth understanding of 2 or more lines of business.
- Assists underwriting teams by computing rates and premiums for policies.
Basic Qualifications:
- High School Diploma or Equivalent and 1 or more years of experience in Customer Service or Transactional Operations area
OR
- Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Clerical Support or Data Entry area
Preferred Qualifications:
- Excellent customer service skills
- Strong verbal and written communication skills
- Detail oriented
- Ability to produce a quality work product with detail and accuracy
- Experience processing, rating, and policy issuance systems
- Advanced data entry skills
- Office/administrative skills
- Experience working with quality and production measurements
- Strong written communication skills
- Problem Solving Skills
As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (https://www.zurichna.com/careers/faq), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg
Remote Working: No
Schedule: Full Time
Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg
Remote Working: No
Schedule: Full Time
Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID
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