What are the responsibilities and job description for the Veterinary Claims Specialist position at Zurich Insurance?
Zurich is looking to add a talented Veterinary Claims Specialist to our Professional Liability - Veterinary Claims Team.
If you are ready for a career move, consider working for a company with a global footprint that offers an excellent work/life balance, terrific benefits including an incentive plan, 401K match and a second 401K company contribution, flexible work options, summer hours and a great culture.
This Claims Professional will be responsible for handling a caseload of moderate to high exposure claims against Veterinarians and Veterinary Clinics including Veterinary Malpractice claims submitted under the AVMA Veterinary Professional Liability Program.
This is an exciting opportunity to be part of a high-performing, self-motivated, passionate, customer focused team. The ideal candidate will be team oriented and able to meet goals and exceed expectations!
The selected candidate will perform duties encompassing all aspects of claims handling: including initial investigation, coverage review and analysis, evaluation of liability, regular communication with customers and brokers to bring claims to resolution within their authority.
We look for demonstrated claim analysis ability or experience in a Veterinary setting along with a track record of proven success in prior roles, along with the ability to work independently and without substantial supervision.
This position can be filled in our New York City NY, Parsippany NJ or Schaumburg IL office.
Basic Qualifications:
- Bachelor’s Degree and 3 or more years of experience in the Claims and/or Veterinary industry
OR - Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in the Claims and/or Veterinary industry
OR - Completion of Zurich Claims Training Program and 3 or more years of experience in the Claims and/or Veterinary industry
OR - High School Diploma or Equivalent and 5 or more years of experience in the Claims and/or Veterinary industry
AND - Must obtain and maintain required adjuster license(s)
- Knowledge of insurance regulations, markets and products
- Microsoft Office experience
Preferred Qualifications:
- Experience working in a Veterinary office or clinic
- Effective verbal and written communication skills
- Strong analytical, critical thinking and problem-solving skills
- Strong multi-tasking and prioritization skills
- Experience collaborating in a team environment and building cross functional working relationships
- Proactively shares and promotes sharing of insights
- Ability to gather unique perspectives from other teams/functions to optimize outcomes.
- Understands, analyzes, and applies the component parts of an insurance policy for complex claims
- Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims
- Ability to determine the scope and exposure for complex claims
- Ability to leverage trend and relationships to provide high-quality customer service
- Well-versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.
- Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims
- Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies
As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (https://www.zurichna.com/careers/faq), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg
Remote Working: No
Schedule: Full Time
Linkedin Recruiter Tag: #LI-KO1
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg
Remote Working: No
Schedule: Full Time
Linkedin Recruiter Tag: #LI-KO1
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