What are the responsibilities and job description for the Customer Service/Billing Specialist position at Zurita Insurance & Financial Services?
Zurita is growing, and we’re looking for a friendly, organized, and service-minded Front Desk & Client Service Assistant to join our award-winning team!
If you're passionate about helping people, thrive in a fast-paced environment, and want to be part of one of Connecticut’s top-rated agencies, we want to meet you. This is a great opportunity for someone looking to build a career in a professional office setting without the need for an insurance license.
What You'll Enjoy at Zurita:
- A welcoming and team-oriented environment
- Paid lunches, holidays, and early office closings
- Unlimited PTO (with guidelines)
- Opportunity to participate in networking and community events
- A pathway to growth within the agency – we promote from within!
Responsibilities:
- Greet clients and visitors with a warm, professional demeanor
- Answer and route incoming calls to the appropriate team member
- Assist with billing inquiries and carrier payment processing
- Manage incoming and outgoing mail and deliveries
- Provide support for client communications via phone and email
- Keep office supplies organized and assist with general administrative tasks
- Support marketing efforts, including event preparation and social media assistance
- Assist licensed agents with non-licensed service tasks
What We’re Looking For:
- Previous experience in a front desk, administrative, or customer service role (insurance experience a plus, but not required)
- Bilingual (Spanish/English) strongly preferred
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Tech-savvy and comfortable learning new systems
- A team player who enjoys supporting others
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Milford, CT 06460 (Required)
Work Location: Hybrid remote in Milford, CT 06460
Salary : $40,000 - $50,000