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Learning Development & Product Support Specialist
WorldWide Electric is a leading manufacturer of electric motors, motor controls, gear reducers, and generators. We are looking for a Learning Development and Product Support Specialist to manage and create technical and training materials that support the lifecycle of our products.
This is a mid-level position that reports to the Director of Marketing. This is an in-office based position in Hernando, MS.
Job description : We seek a customer-centric Learning Development and Product Support Specialist with proven experience in technical writing, product documentation, and instructional design.
This is a primary role in a growing marketing team that services a sales-focused organization operating in the industrial marketplace.
In this role, you will develop and manage all product support and training materials for educating internal and external customers, including product manuals, quick-start guides, documentation, presentations, graphics, and videos.
You will interface with product managers and subject matter experts to define requirements and create relevant training content for existing and new products.
You will be responsible for the company's customer facing training programs, and lead the development of an extensive learning library, including building video-based training courses and developing computer-based training materials.
You must be able to work as part of a remote team and work independently, prioritize tasks, and meet deadlines. You will also have the opportunity to work across all of WorldWide Electric's brands and expand your skills across marketing disciplines.
The ideal candidate will have experience in customer education, strong communication and interpersonal skills, and experience supporting industrial products.
Essential Duties and Responsibilities :
Skills and Qualifications :
Visa sponsorship is not available for this position.
EOE Minorities / Females / Disabled / Protected Veterans Drug-Free / Tobacco-Free Workplace
Last updated : 2024-06-17
Full Time
Durable Manufacturing
$70k-86k (estimate)
06/18/2024
09/17/2024
worldwideelectric.net
ROCHESTER, NY
100 - 200
1998
Private
JIM TAYLOR
$50M - $200M
Durable Manufacturing
WorldWide Electric manufactures dependable electric motors, gear reducers, and low voltage drives for construction and irrigation sectors.