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Advanced Automation Consulting is Hiring a Technical Support Specialist Near Boiling Springs, SC
Job Description
This position is on-site in Boiling Springs, SC with potential for a hybrid/remote schedule.
AAC is seeking a motivated and eager IT professional to join a client in the Spartanburg, SC area as a Technical Support Specialist . This individual would be working with internal users and customers on a daily basis to troubleshoot technical issues. This a fast-growing company with a strong culture looking to connect with people who genuinely love all aspects of Information Technology.
Responsibilities :
- Assist client and local users of the company’s technology solutions in solving technical issues
- Independently diagnose, troubleshoot, and resolve technical issues received via phone, email, or walk-in’s
- Perform thorough follow up of help desk tickets
- Utilize internal ticketing system for help desk tickets involving operating systems, company software, and other software applications
Requirements :
- 2-5 years of experience troubleshooting technical issues through an IT support ticketing system
- Experience resolving network-based issues, configuration and installation of operating systems, and working with internal business applications
- Experience with user administration within Active Directory
- Strong understanding of basic networking concepts
- Strong PC skills and a passion for helping people understand information technology
Preferred Technical Skills:
- Linux
- VoIP
- LAMP stack
- PHP
- SQL
We operate at the highest level of integrity at all times, strive to be the *Best of the Best* in all that we do, and we are the Best Value service provider to our clients.
Company Description
Job Summary
Full Time
$87k-114k (estimate)
06/24/2024
07/10/2024
aacsc.net
IRMO, SC
100 - 200
2003
Private
JOHN DENISE
$10M - $50M
Business Services
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