Description

Personal Banker II – full time, non-exempt

National Bank of Commerce – Hermantown, MN

Across northeastern Minnesota and northwestern Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own.

Join our team of creative and accomplished professionals and help us make more possible.

The primary responsibilities of a Personal Banker are understanding the financial products and services offered at NBC, listening to, and restating the customer’s financial needs, communicating product understanding and effectively problem solving, and adeptly closing the sale. It is necessary to use professional sales skills like identifying prospects and following through on all leads, sending letters, and making telephone calls to targeted customers (may include existing relationships and/or prospective relationships), and when appropriate, actively increasing the number of products and/or services used by current customers. A Personal Banker actively participates as a bank team member in the communities we serve and demonstrates collaborative leadership in all areas of the bank, including the teller line. This position acts as a sales leader to attain bank goals and constantly strives to improve the profitability of the bank by obtaining new customers and further developing relationships with existing customers. Communicating genuine care for the financial well-being of both new and existing customers is essential. Personal Bankers will spend most of their time developing business inside and outside of the branches, promoting business with the Commercial Lending and Treasury Management teams, as well as developing their personal financial knowledge. Assures compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations.

Qualified candidates will have:

• High school diploma or equivalent is required; post-secondary education is beneficial.
• Minimum of two years in retail sales or comparable experience in the financial services industry. Prior experience as a Teller I is preferred.
• Demonstrates career progression showing initiative, professionalism, and sales success.
• Based upon both job expectations and level of knowledge/experience, may be asked to complete additional educational training. This training may include in-house or outside seminars, correspondence courses, or college and technical school classes.
• Demonstrates interpersonal skills necessary to make a good first impression as well as the ability to relate to and empathize with customers. All while maintaining a friendly, cheerful, and courteous demeanor throughout the day.
• Flexibility to work retail hours, which includes mornings, evenings, and weekend hours.
• Ability to initiate sales conversations with prompting and shows resilience to rejection.
• Strong time management and organizing skills.
• Strong written and oral communications skills.
• Dependable transportation.
• NMLS# required to service HELOCS- if not licensed previously, compliance with the licensing requirements will be necessary (includes background check and fingerprinting).
• Ability to always exhibit NBC core values: Respect, Integrity, Teamwork, and Accountability.

NBC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. NBC will comply with all federal and state laws concerning the application and employment of persons with disabilities.

Qualifications