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Boutique Recruiting is Hiring a Customer Service Representative Near Port Washington, NY
Pay Range: $50,000 - $55,000 DOE
Responsibilities:
- Efficiently process and manage customer orders from initiation to completion across phone, email, fax, and online platforms
- Deliver superior customer service by addressing inquiries, resolving issues, and maintaining high satisfaction levels through effective communication
- Partner with sales, accounts payable, and logistics teams to ensure seamless order fulfillment and resolve any discrepancies
- Identify opportunities for upselling and support sales objectives through proactive customer engagement
- Utilize Excel and our proprietary system for accurate order entry, reporting, and data analysis
- Navigate the fast-paced environment with agility, ensuring timely order processing and adapting to shifting priorities as needed
- Investigate and resolve order or invoice issues, employing critical thinking to maintain accuracy and customer trust
- 1-3 years of customer service experience, with experience in complete order management
- Proficiency in Excel and the ability to adapt to new and proprietary technologies
- Exceptional communication skills, both over the phone and through email
- Comfortable in a fast-paced setting, juggling multiple tasks and adapting to changing priorities as needed
- Skill in resolving issues efficiently to ensure customer satisfaction
- Team-oriented, ready to support and collaborate with others
- Experience in inside sales or upselling is preferred
- Bilingual abilities in English/Chinese or English/Spanish are a big plus
- Health, Dental and Vision insurance
- 401K plan
- Sick/Vacation days
- Training and support
- Growth opportunities
- Bonus potential
#LI-POST #LI-ONSITE
Job Summary
Full Time
$39k-49k (estimate)
06/23/2024
07/08/2024
boutiquerecruiting.com
SAN DIEGO, CA
25 - 50
2014
INNESA ZAVULUNOVA
<$5M
Business Services
Related Companies
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
