Welcome to Global Self Storage where we can secure your future!

Is your thoughtful life experience coupled with your energy and enthusiasm designed to create an excellent customer experience? Then consider joining our collaborative team at Global Self Storage as we continue to present the premier storage solution in the West Henrietta/Rochester, New York area.

The ideal candidate for this position is an enthusiastic yet mature and responsible individual, who lives locally in the West Henrietta/Rochester area, has established roots in the community and is looking for a long-term association with a great company! Must possess great customer service and computer skills. Self storage and/or property maintenance experience is a plus. Veteran and retiree applicants are encouraged! Must be available on Saturdays.

We are looking for an individual who has a semi-flexible schedule and is able to work 20 hours a week, 3 to 4 days per week; Saturdays are a must (8:30am to 5pm). Competitive salary is being offered for this part-time position to the appropriate individual interested in working in a rewarding work environment. For the qualified candidate, we are offering a starting salary of up to $20k ($20 per hour), which is based on a 20 hour per week, 50 week year.

Responsibilities

• Provide the highest-level customer service both in person, phone and email.
• Assess customer storage needs and make suggestions, including offering packing and moving supplies, and insurance.
• Prepare and execute all documents associated with leasing a storage unit.
• Accomplish financial objectives by collecting rents, forecasting requirements, scheduling expenditures.
• Walk and maintain property by investigating and resolving issues, scheduling repairs, and maintain the highest of cleanliness standards both inside and outside of the property.
• Ability to travel/float between two Global Self Storage facilities within 20 minutes/11 miles of each other.
• Prepare reports by collecting, analyzing and summarizing data and trends.
• Achieve organization’s goals by accepting ownership for accomplishing new and different requests while exploring opportunities to add value to the job and to the company.
• Other duties as assigned.

Qualifications

• Minimum of 2 years Customer Service and/or Sales experience
• A High School diploma /GED equivalent. College education a plus
• Ability to perform light maintenance.
• Moderate computer skills-knowledge of Microsoft Office (Excel, Word, & PowerPoint) and ability to learn new applications.
• Valid driver’s license with access to reliable transportation.
• Ability to work Saturdays regularly.

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Disclaimer: If you have skills in the following areas, we want you to submit your application today: retail, sales associate, customer service, retail jobs, assistant manager, retail sales, retail store, retail management, retail industry, 5-star customer service, sales or hospitality. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: Up to $20,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• On call
• Weekends as needed

Application Question(s):

• Why are you interested in this position?
• What is the one skill that sets you apart from the other applicants?
• This position will require occasional travel to another facility. Are you willing to "float" as needed to other properties? Travel will between our Rochester/Gates facility and the West Henrietta facility.
• Do you have any experience in Self-Storage? If so, do you have any experience using the software called Sitelink?
• How far of a commute would it be for you to our Global Self Storage location in West Henrietta? How far for the location in Rochester/Gates?
• This job requires regular Saturday availability. Are you available to work on Saturdays 8:30am to 5pm?

Experience:

• Customer service: 2 years (Required)

Ability to Relocate:

• West Henrietta, NY 14586: Relocate before starting work (Required)

Work Location: In person