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We’re Dober – It’s Nice to Meet You!
We’re passionate people with soulful dedication to making our world a better, cleaner place through exceptional chemistry and brilliant technology. For over 65 years, Dober has delivered innovative chemistry and software solutions to solve our customers’ most challenging problems.
Our entrepreneurial spirit, and belief that none of us is as smart as all of us, helps us challenge the status quo of current industry norms.
We believe water can be treated naturally, equipment can be cleaned safely, and operations can be run more efficiently. Our founder’s vision that “Development is the heartbeat of this company” lives on today.
The Opportunity:
Dober has over 1,200 different accounts spread across 40 countries. The Customer Experience Specialist is the primary point of contact for all new and existing customer accounts. Employees in this role serve as the face of Dober and play an integral role in supporting the company’s goal of amazing our customers and promoting team success.
Role Responsibilities:
Account Management Responsibilities:
Logistics Support Responsibilities:
The team member will also be responsible for providing logistical support to ensure the safe, compliant, and hassle-free delivery of goods. This includes, but is not limited to the following:
Required Qualifications / Experience:
Preferred Qualifications /Experience:
Compensation: The starting base salary for this role is $55,000 annually. Compensation opportunity increases based upon applicable years of experience.
More About Dober:
Our Purpose: Fostering Ideas that Create Sustainable Solutions to Help Businesses Thrive
Our Values:
You won’t find our core values stuffed in a drawer. We believe in our core values so much that they’re painted all over our walls. To ensure compatibility, we do a deep dive on one’s core values when we’re hiring or developing a new partnership. The right candidate will demonstrate and share our core values through and through. Our values:
Full Time
Durable Manufacturing
$82k-109k (estimate)
06/12/2024
07/10/2024
dober.com
WOODRIDGE, IL
50 - 100
1957
JOHN G DOBREZ
$10M - $50M
Durable Manufacturing
The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
01/31/2022: Killeen, TX
Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
12/26/2021: Huntsville, AL
Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
01/31/2022: Detroit, MI
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
01/12/2022: Mcallen, TX
Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
01/27/2022: Parkersburg, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
02/02/2022: Salisbury, NC
Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
12/13/2021: Wichita, KS
Exercise good service and business judgment with end goal of customer satisfaction.
01/12/2022: San Diego, CA
Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
01/18/2022: Baton Rouge, LA
Must possess excellent customer service attitude/skills.
03/02/2022: Rapid City, SD
Step 3: View the best colleges and universities for Customer Experience Specialist.