Job Description
In Some Jobs You Take Orders. In This One, You Write History.
Join the healthcare information technology team that's turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you'll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.
We're looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company's continued growth.
Are you ready for this exciting challenge?
The First Databank (FDB) is currently seeking a Research Associate I in the Editorial Department. The Research Associate I plays a critical role in the Editorial Department.
Position will be based out of the Indianapolis, IN office or South San Francisco, CA
Responsibilities:

• Obtain and compares source information as directed by work procedures, supervisory personnel, and team pharmacists, for inclusion within knowledge base content.
• Work conforms to stated policies and standards.
• Acquire skillset to analyze and understand source information for possible applicability within maintained knowledge base products.
• Maintain, analyze and prepare possible resolution for discrepancies within the data audits and other reports using your acquired knowledge and understanding of the database with support by team lead, supervisor and/or management.
• Performs various data entry tasks to record or verify a variety of coded and uncoded source information into knowledge base content maintenance system.
• Supports an environment in which co-workers develop trust and sensitivity to others' concerns and viewpoints.
• Cross-trained to perform basic tasks routinely done by other RAs as a backup.
• Carries out limited research activities, makes observations, analyzes data and is able to discuss with supervisors in comparison to stated Editorial policies and work procedures.
• Acquire through training an understanding of phases of work processes and acquire the knowledge of the job duties.
• Takes ownership of all work completed.
• Engage in open and honest discussion and communication of ideas, commit to the decisions and actions and focus of achievement of collective results.
• Works collaboratively in a group as a team member to accomplish stated goals.

Required Skills:

• Microsoft Outlook, Word and Excel skills are needed for completion of assigned tasks and external customer communications.
• Thorough knowledge of Salesforce and OnBase to be acquired on the job.
• Demonstrates effective verbal and writing capabilities.
• Must be able to multitask and stay organized.
• Prioritization of workload; able to seek guidance when competing priorities are present.
• Attention to detail; work performed in an accurate and timely manner.
• Effective Organization skills, able to manage day-to-day work and projects.
• Completes data entry work using appropriate Apollo forms, and other data platforms and tables as needed.
• Can work independently and in a team environment with supervision by management personnel.
• Basic drug knowledge and pharmacy experience is logically applied to data entry consistent with current Editorial policy.
• Through training, acquire the ability to write and submit New Clinical Formulation requests per Pharmacists' final review.
• Through training, acquire the knowledge and use of common data sources for research and gathered data storage.
• Through training is capable and proficient in data entry tasks using new and existing forms and tables.

Required Experience:

• Bachelor of Science (BS) or Associate in Science (AS) in the health or biological sciences - must acquire a Certified Pharmacy Technician License in California or Indiana within 2 years of hire

OR

• A Certified Pharmacy Technician (PTCB certified) and currently licensed in California or Indiana with at least 2 years of pharmacy technician experience in a healthcare setting.
• Skills Required - Demonstrates ability to work within FDB data entry systems and internal support systems and database knowledge.
• Able to work at an intermediate level with Microsoft Office applications of Word and Excel.
• Knowledge of Salesforce, Microsoft Access or Flyspeed preferred.
• Demonstrates effective verbal and written skills.
• Demonstrates ability to conform to work procedures; meet applicable deadlines, accuracy, and productivity standards.

About FDB:
FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on Twitter and LinkedIn.
We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, respectively, including the most recent honor awarded to our Indianapolis office in 2017 & 2018 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits - including medical, dental, vision, long term disability, life insurance, and matching 401k.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@fdbhealth.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about our commitment to equal employment opportunity, please visit EEO is the Law, EEO is the Law Supplement, Pay Transparency, and FDB EEO/AA Statement.
In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in San Francisco, CA. The reasonable estimate, if hired in San Francisco, is $57,494.00 - $70,000.00. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate's starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.
This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. Learn more about our benefits here.