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Taxpayer Assistance Supervisor
$58k-74k (estimate)
Full Time | Public Administration 3 Days Ago
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South Carolina Department of Revenue is Hiring a Taxpayer Assistance Supervisor Near Lexington, SC

Job ResponsibilitiesWho we are:At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees agree that they understand how their work directly contributes to the SCDOR’s overall success—by collecting 96% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.
Learn more about why you should join our team at dor.sc.gov/careers .
Who We AreAt the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees agree that they understand how their work directly contributes to the SCDOR’s overall success—by collecting 96% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.
Learn more about why you should join our team at dor.sc.gov/careers .
We Are Looking For Teammates Who Are
  • Able to inspire and motivate others
  • Able to lead by example
  • Able to demonstrate a high degree of self-motivation, integrity, initiative, and professionalism
  • Flexible and able to adjust to change
  • Strong oral and written communicators
Primary Job Duties Include
  • Supervising, planning, monitoring, directing, and coordinating the overall activities of the section.
  • Hiring and maintaining a competent, empowered, diverse, and forward-thinking team.
  • Administering the employee performance management program, staff organization, employee engagement, training, career development, time and leave, succession planning, and personnel matters. Completing all dashboards, scorecards, and required reviews.
  • Implementing the design, procurement, distribution, inventory, and sale of all coin-operated device licenses throughout the state.
  • Coordinating assigned special projects, leading or serving on project teams, and evaluating related data. This can include external training, presenting at conferences, and conducting conferences with vendors, CPAs, attorneys, taxpayers, and taxpayer representatives.
  • Partnering with other sections at SCDOR to understand and meet processing requirements. Participating in form revisions, revenue rulings, and legislative, policy, and procedural changes.
  • Assisting in the development, review, and maintenance of procedures for the Taxpayer Assistance Officer duties and tasks.
  • Determining the future direction of the section.
Minimum And Additional Requirements
  • A bachelor's degree and three years of relevant experience in business management, public administration, or administrative services.
  • Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR).
Academic degrees must be from an accredited institution of higher learning.
Preferred Qualifications
  • Knowledge of accounting policies and procedures.
  • Ability to communicate with the public and to work closely with internal and external customers providing quality customer service.
  • Ability to organize, coordinate, administer, direct, and supervise to maintain a self-sufficient section.
Additional Comments
  • EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
  • Hours: Work hours are 8:30 a.m. – 5:00 p.m., Monday – Friday (37.5 hours per week).
Ready to apply?
  • Apply online and complete the application fully, including all current and previous work history and education.
  • You may submit a resume, but it will not be considered as a substitute for completing the entire application.
  • Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
  • Candidate selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Public Administration

SALARY

$58k-74k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

07/25/2024

WEBSITE

sctax.org

HEADQUARTERS

DUTCH FORK, SC

SIZE

500 - 1,000

FOUNDED

1999

CEO

RAY N STEVENS

REVENUE

<$5M

INDUSTRY

Public Administration

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