Job Description
We're hunting for a Clerical Secretary, someone who's ready to be part of the best ranked children's hospital in Texas, and among the best in the nation. In this position, you will perform receptionist and secretarial responsibilities for the unit/department and represent Texas Children's Hospital utilizing exemplary customer service skills with all patients, families, visitors, and health care team members.
Think you've got what it takes?
Job Duties & Responsibilities
Provides customer service to patients, families, visitors, and health care team members.
Serves as a receptionist using service-oriented verbal and nonverbal behavior. Greets all visitors courteously with respect to social, cultural, and ethnic needs, as evidenced by supervisory observation
Positively interacts with all members of the health care team to meet the patient and family's needs.
Acts as a resource to families/visitors by providing information about hospital services and city information (as appropriate).
Demonstrates control in stressful situations and involves appropriate departmental representatives and resources necessary for effective problem resolution as evidenced by supervisory observation.
Coordinates area communication systems and procedures.
Completes secretarial duties and assigned special projects.
Participates in achieving hospital/unit goals.
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
Required H.S. Diploma or equivalent
Preferred 2 years related experience and 6 months experience in a medical office or hospital environment
About Us
Texas Children's Hospital The Woodlands is north Houston's first true, free-standing pediatric hospital designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and adolescents. Hospital facilities include 24 emergency center rooms, outpatient exam rooms, radiology rooms, operating rooms and acute care beds, as well as a pediatric intensive care unit (PICU).
To join our community of 14,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.