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Patient Care Coordinator
HearingLife Scottsdale, AZ
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$85k-105k (estimate)
Full Time Just Posted
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HearingLife is Hiring a Patient Care Coordinator Near Scottsdale, AZ

Patient Care Coordinator

Job LocationsUS-AZ-SCOTTSDALE
Job System ID2024-20635# of Openings1

Overview

Who WE Are:
HearingLife is a Demant company, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect with the world around them. With over 600 locations across the United States - HearingLife's purpose is to make a life-changing difference for people with hearing loss. Our innovative technologies and expertise help improve people's health and hearing while creating life-changing differences through hearing health

Responsibilities

Who YOU Are:
You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator strives to ensure a positive patient experience and to help more people hear better. In addition, the Patient Care Coordinator supports the clinic by helping to achieve revenue goals by attracting new Patients, managing the administrative and operational functions and coordinating Patient interactions and needs.
Drive Patient appointment and clinic revenue generation by making outbound & follow up calls to potential and existing patients
Greet all patients and obtain potential referrals. Understand current marketing promotions
Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software
Keep our office patient ready by managing our office supply inventory per company approved lists
Manage an accurate account of petty cash, bank deposits and credit transactions
Maintain hearing aid inventory
Work with patient directly to collect all insurance documentation and understand current HIPAA laws
This is a fulltime onsite role

Qualifications

We are Excited About You if:
You have exceptional professionalism and can clearly articulate with our patients in face to face, verbal and written communications. This role is fast paced and requires you to have both a strong organization and sales mindset. As the face of our office, you will need proactive customer service skills and the ability to exhibit friendly and courteous behavior in all patient interactions.
High School Diploma or equivalent; Associates degree preferred but not required
Minimum of 1 year of previous front office, preferably in a customer service or sales setting
Superior multi-tasking and time management discipline
Ability to work independently and collaboratively with staff and support services
Skilled in handling sensitive matters and patients with tact, courtesy, and discretion
Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically word and excel
Unwind with Paid Time Off: We value work-life balance. Enjoy company-paid holidays, floating holidays, and more!
Flexible Work Dynamics: Experience the future of work with numerous hybrid and remote opportunities tailored for the modern professional.
Comprehensive Health Benefits: Choose from a diverse range of health insurance plans covering medical, dental, vision, and HSA. Your well-being is our priority.
Invest in Your Future: With our competitive 401(k) Program, your future looks bright.
Exclusive Discounts & Programs: Get special discounts on our products, including hearing aids, for both family and possibly friends. Plus, take advantage of our Employee and Family Purchase Hearing Aid program.
Boundless Growth Opportunities:
DMIT Program: Dive deep into management insights.
Apprentice Program: Learn from the best in the field.
Amplify Leadership Program: Get one-on-one guidance and real-world exposure to grow and excel as a Leader.
A Thriving, Positive Environment: We live our Core Values: We Create Trust, We are Team Players, We Apply a Can-Do Attitude and We Create Innovative Solutions.
Empower Your Ambitions: Avail up to $5250 annually with our Education Expense Reimbursement. Keep learning, keep growing!
Refer & Earn: Know someone perfect for the team? Our Team Member Referral Program rewards you with up to $3500 per hire, depending on the role.
Protection for the Unexpected: Enjoy peace of mind with our basic life and AD&D insurance, as well as short-term disability insurance.
Come be part of a team where every day brings new challenges, learning, and the opportunity to make a difference.
Join us!
We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
#HearingLife_US
#LI-EP1
#LI-ON

Job Summary

JOB TYPE

Full Time

SALARY

$85k-105k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

04/11/2024

WEBSITE

hearinglife.com

HEADQUARTERS

MIDDLEBUSH, NJ

SIZE

3,000 - 7,500

FOUNDED

2006

CEO

AMIR HADAR

REVENUE

$10M - $50M

INDUSTRY

Retail

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.

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