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Hampton Inn Jackson Hole is Hiring a Guest Service Agent Near Jackson, WY
***$250 Signing Bonus after completion of first 90 days***
***Fixed schedule: Saturday, Sunday, Monday AM Shift (7am-3pm) & Tuesday, Wednesday PM Shift (3pm-11pm)***
PRIMARY RESPONSIBILITIES:
- Greets Guests upon their arrival while providing a hospitable home to all whom chooses to stay at our property.
- Receiving calls, building/modifying room reservations
- Processing charges accordingly while ensuring that proper action toward payment is taken accordingly to our guests needs
- Operates and understands in-house computer systems
- Knowledge and understanding of how both AM and PM shift operates throughout the day
- Effective/Efficient communication between all departments and shifts to ensure that the day to day roles/responsibilities are completed successfully
PHYSICAL DEMANDS:
- Requires ability to stand for an entire shift; walking to a significant degree
- Requires ability to communicate both orally and in writing to guests and other team members of the property, and to answer and interpret telephone calls; Talking and Hearing and Speaking
- Requires ability to work quickly in a fast paced environment
- Requires ability to perform repetitive tasks
- Requires ability to occasionally move heavy objects
ESSENTIAL SKILLS:
- Requires familiarity with applicable franchise front desk standards and procedures or the ability to quickly become familiar with franchise standards and procedures
- An ability to handle/resolve guest complaints and the knowledge/understanding of when and how to direct the guest to receive assistance
- MUST have the ability to professionally represent the hotel; deal positively with public; and possess pleasant telephone mannerisms
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Jackson, WY 83001 (Required)
Work Location: In person
Job Summary
Full Time
Accommodations
$29k-38k (estimate)
04/24/2024
08/20/2024
hamptoninnjacksonhole.com
JACKSON, WY
25 - 50
1947
Private
GREG MERAGE
<$5M
Accommodations
Related Companies
The job skills required for Guest Service Agent include Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
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Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
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When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
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The agent tabulates the room rate and any telephone or room service charges added during the stay.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
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Step 3: View the best colleges and universities for Guest Service Agent.
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