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This position reports to
Head of Quality & OpEx Management
Your role and responsibilities
The successful candidate has a solution-oriented and detail-oriented working style and will be responsible for managing projects aimed at resolving quality issues, including product defects, supplier quality concerns, and customer complaints. This role requires strong problem-solving skills, excellent communication abilities, and a commitment to continuous improvement.
- Quality Issue Management & Resolution: Handle complex quality cases using Six Sigma and standard problem-solving methods, define project KPIs, and resolve product-, supplier-, and customer-related quality issues.
- Root Cause Analysis & Supplier Management: Investigate quality issues with stakeholders, implement corrective actions, monitor supplier performance, and drive sustainable solutions for supplier-related problems.
- Customer Complaints & Quality Control: Track and resolve customer complaints using structured analysis, ensure project deliverables meet quality standards through inspections, dashboards, and regular reviews.
- Documentation, Communication & Continuous Improvement: Maintain project documentation, establish efficient processes, provide stakeholder updates, and drive continuous improvement in quality processes.
Qualifications For The Role
- Bachelor’s degree in engineering, Quality Management, or a related field
- Minimum of 5 years in quality management or a related field.
- Proficiency in quality management software, tools, and data analysis, PMP or CQM certification preferred.
- Knowledge of ISO 9001 and other relevant regulations.
- Expertise in root cause analysis, corrective actions, and supplier evaluation/audits.
- Ability to manage multiple projects, budgets, and performance metrics.
- Strong interpersonal, organizational, and documentation skills, with the ability to work independently and in teams.
More about us
At B&R – a member of the ABB Group, you can expect an exciting and challenging job with an individually tailored introductory training. You will work in agile teams where you have the opportunity to actively contribute and drive ideas forward. Our flexible work models (e.g. flextime, hybrid) offer you an optimal work-life balance. Our unique B&R spirit is characterized by appreciation, communication at eye level and an informal work culture. We offer you customized training and development programs as well as exciting development opportunities within the company. Numerous other B&R benefits (Parental Leave Program, Employee Assistance Program and many more) round off our offer. In order to comply with legal regulations, we refer to the minimum salary of the collective agreement of the electrical and electronics industry of € 4 215,39 gross/month. There is a clear willingness to overpay, depending on qualifications and experience. ABB's Machine Automation Division, also known to our customers as B&R, is an innovative automation company headquartered in Austria with additional offices around the world. B&R became part of ABB's Robotics & Discrete Automation division in 2017 and, together with the ABB Robotics division, employs more than 11,000 people at over 100 locations in more than 53 countries. As a leading global provider of automation solutions, B&R develops, produces and sells industrial electronics, software solutions and mechatronic solutions as well as technologies for machine and factory automation. Since 2020, B&R's automation portfolio has also included Codian brand delta robots. With its innovative solutions, B&R sets new standards and consistently exceeds its customers' expectations. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.
Demo
Tuttlingen,
Full Time