Service Engineer

The opportunity is based out of our facility in Dresden, with travel throughout Germany, specifically East Germany.

Servomex, the world leader in gas analysis and part of the FTSE 250 Spectris Group, is excited to be creating a new role for a Field Service Engineer (FSE) to join our team, based in Dresden, Germany. The talented FSE will provide support for Servomex Analysers and Systems at a hugely exciting time of rapid growth in the region.

The successful candidate will conduct service training for customers and Servomex employees, as well as provide technical support to customers and distributors throughout Germany (specifically East Germany).

The successful candidate will speak English and German.

About The Opportunity:

• Develop and maintain strong relationships (point of contact) with key customers in the semiconductor industry, ensuring their specific needs and requirements are met.
• To service, repair and commission all Servomex products to ensure that the Company’s reputation is maintained and enhanced through continually exceeding customers’ expectations.
• Working with advanced analytical methods, such as gas chromatography (GC), and performing precise oxygen and water measurements at PPB and PPT levels.
• Carry out FAT and SAT of systems.
• Actively be involved with quoting service activities and pursuing potential business.
• Provide assistance with technical sales enquiries for Servomex products and help make our customers aware of the advantages of maintenance contracts.
• Complete repair, service and commissioning reports and any other required documentation.
• Provide assistance with systems testing and build to the Systems Engineering department to ensure that systems meet the required performance and specification prior to shipment.
• To be based out of our facility in Dresden (commute or be willing to relocate to the Dresden area).

About Your Talent:

• Specific experience/expertise in the semiconductor industry would be a huge advantage.
• Fluent in English and German (written and spoken).
• A proven track record of working within a FSE position, repairing instrumentation as well as installing and troubleshooting; it would be a distinct advantage to have knowledge/experience of working with complex gas analysers – however comprehensive training will be provided to the successful candidate.
• Strong technical/electronic/instrumentation background with exceptional attention to detail; combined with the ability and desire to quickly learn and adapt to sophisticated instrumentation is vital.
• Experienced in working within the following industries - semiconductor, oil and gas, industrial gases, cement, food or chemical.
• Experience with Start-up, Commissioning, FAT and SAT.
• Ability to interpret maintenance manuals, schematics, and wiring diagrams.
• Full clean driving licence.

Essential Qualifications:

• Bachelor’s Degree (or equivalent) in Chemical Engineering, Physics, Chemistry, Electronics, Electrical Engineering, Instrumentation or closely related subject/discipline.

Desirable Qualifications:

• ‘Safety / Hazardous’ related certifications / qualifications.

A full job description will be provided during the interview process.

Location: Dresden: with flexibility for travel across Germany - specific focus on regions in East Germany. The successful candidate will also travel to EMEAI regions on occasion.

Work Pattern: Monday to Friday.

Basic Salary Range: EUR 50K - 80K Plus Bonus and Benefits

The above salary range represents a general guideline; Servomex considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Servomex offers a comprehensive benefits package commensurate with its status as a world class organisation committed to high performance, customer focus and employee empowerment.

We are happy to consider any reasonable adjustments that candidates with a disability may need during the recruitment process and you will be asked whether you require any such adjustments during the application process. Please note we will also make reasonable adjustments wherever possible to enable employees to complete their roles to the best of their ability.

About Us:

Servomex operates at the forefront of the industry and works with leading multi-national companies spanning the hydrocarbon processing, industrial gas, power, semiconductor and healthcare markets. As a truly global organisation, product innovation, excellent levels of customer service and talented people are fundamental to our future success.

Servomex cares about the health and wellbeing of its employees, developing and maintaining a working environment which promotes and supports both physical and mental wellbeing; encouraging openness, flexibility and a healthy work-life balance.

The Company is also committed to creating a culture of diversity, inclusion and equal opportunities, where every applicant is assessed fairly for employment based solely on merit, where every employee can fulfil their potential and where fairness, inclusion and equal opportunities exist throughout employment