Senior Life Policy Administrator (m/f)

About us

Our client, an international Reinsurance solutions provider, is currently looking for a:

Senior Life Policy Administrator (m/f)

The successful candidate will be integral to delivering efficient administration of this business line, for the benefit of life insurance companies’ contracts with, as well as the underlying policyholders / beneficiaries. In addition to the administration of existing group pension plan business, the successful candidate will support the company in executing its continued growth strategy, in terms of integration of new portfolios, products and business lines.

Mission

Responsibilities

• Lead contact for group pension plan business, corporate clients and policyholders / beneficiaries of such contracts

• Responsible for the organisation, prioritisation and delivery of efficient policy administration

• Delivery of efficient administration across the ‘life cycle’ of group pension plan business: receipt and processing of contributions / premiums; policy maintenance; and payment of policy benefits

• Support with technical reviews to ensure the correct raising of invoices (for premiums due), changes in technical rates and calculation of policy benefits. This includes being a conduit with other departments

• Provide clear, timely and accurate answers to policyholders / beneficiaries, respecting policy terms & conditions and operational controls and guidelines

• Maintain and update the policy administration database to ensure data integrity at all times. This supports both internal and external reporting requirements

• Ensure policy administration is compliant with applicable fiscal and legal regulations and applies company’s operational controls to maintain such adherence

• Support system development for the maintenance of existing group pension plan business and to participate in new business opportunities

• Develop and manage relationships with clients to ensure customer satisfaction and address their needs

Profile

Profile

• Degree educated in Business

• Vocational qualification in either life insurance or pension business is preferable

• Extensive experience with MS Office (in particular Excel) is essential

• Strong analytical skills is a pre-requisite for the role

• Minimum of 5 years of proven employee benefits experience

• Fluency in French is a must – a (very) good level in English is also expected

• Ability to adopt a hands-on approach in supporting management in all aspects of the day-to-day administration of the business

• Excellent communication skills and attention to details

• Ability to work on own initiative and liaise with all levels of management