Complex Investigations Manager

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50 million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000 people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

FinCrime is a key team that ensures Revolut's products and processes meet regulatory requirements and translate this into the best customer outcomes. They've got an outstanding ability to find solutions and carry out testing in a purely digital environment. These data-driven experts know that better people and machines are the most effective way of managing conduct risk

We're looking for a Senior Complex Investigations Manager for a newly established Complex Investigations Unit. Sitting within the Financial Crime department, you'll be responsible for intelligence development, investigation, reporting, and internal and external liaison in relation to fraud, money laundering, terrorist financing, and other financial crimes.

We're looking for someone who can work autonomously, take ownership, and thrive in a space to solve complex problems using data to backup decisions.

So if you want to help shape the future of finance, let's get in touch

• Conducting and coordinating proactive intelligence-led investigations and exposure assessments in line with the team’s priorities
• Conducting and coordinating reactive investigations into a broad range of financial crime-related activities that can be referred to the Complex Investigations team or by external parties
• Advising relevant teams on risks from investigations
• Identifying potential gaps in systems and controls, and proposing enhancements
• Assessing the filing and reporting of SARs, making sure they're accurate and consistent
• Ensuring information and intelligence sharing to facilitate collaboration with internal stakeholders and external partners
• Working closely with senior team members and regional MLROs to build a best-in-class investigation team and manage relevant stakeholders
• Overseeing the First Line of Defence Complex Investigations Unit and their processes, including guiding, training, and providing investigative standards input

• Fluency in English with excellent communication skills
• Significant experience in undertaking and/or leading complex financial investigations, preferably in a large financial institution, government, or law enforcement agency
• Expertise in AML/CTF governance and regulatory control frameworks and best practices
• Knowledge of risk indicators in relation to various money laundering and terrorist financing typologies
• The ability to work multiple cases, work independently, and meet strict deadlines
• Excellent analytical, critical thinking, and decision-making skills
• To be highly organised and structured
• Impeccable report writing skills
• Great stakeholder management skills

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

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