Ryanair Customer Support Advisor with Spanish

Gdziepracujemy.pl on behalf of:

Concentrix Poland

Job Title:

Ryanair Customer Support Advisor with Spanish

Job Description

We are a professional team providing airline customer support for one of the biggest European airline.

Thanks to us, satisfied customers can enjoy a successful trip, and their difficult situations are solved by qualified staff.

Join us and work as:

Passenger Support in Spanish

Responsibilities:

• assisting passengers, supporting them with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage, booking tickets, rescheduling flights
• handling complaints
  
  

Requirements:

• Knowledge of Spanish on communicative level (min. B2)
• Ability to operate Windows operating system and MS Office package
• Communication skills and attitude towards working with people
• High personal culture and customer orientation
• Commitment and motivation to work - together we can achieve more!
• Availability to work from the office (Szczecin, Posejdon)
  
  

We offer:

• attractive salary based on a civil (35.71 PLN/hr)
• flexible working hours between 9:00 and 22:00 - you decide when and how many hours you would like to work!
• modern workplace in the heart of Szczecin
• team-building events
• fully paid training to prepare you for direct contact with customer
• team leader support at every stage of cooperation coaching, mentoring to improve your qualifications
  
  

Location:

Poland, Szczecin

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents