Provide technical assistance to company users by responding to help requests, identifying issues, and offering effective solutions to resolve problems related to hardware, software, and networks
Perform preventive and corrective maintenance of computers, printers, servers, and other IT devices, ensuring their proper functioning and extending their lifespan
Install/update operating systems and applications, ensuring compatibility and system performance optimization
Manage the stock of IT consumables
Manage the mobile phone fleet
Education And Experience
Technological Specialization Course and/or Degree in Computer Science
Minimum of 2 years of experience
Other Skills
Knowledge of IT Security and Communications
Familiarity with Company Management Software – PHC (preferable)
Proficiency in Microsoft Windows operating systems (configuration)
Behavioral Skills
Sense of responsibility
Ability to plan, organize, and manage time
Assertive communication
Teamwork
CHALLENGES
Implement new technologies and solutions, including automation systems and artificial intelligence, to improve operational efficiency
Protect data and infrastructure against cyber threats by implementing best security practices and ensuring compliance with global regulations
What We Offer
Opportunities for continuous training and professional development.
An innovative and constantly evolving environment
Exclusive benefits for employees
WORK ARRANGEMENT
Full-time
JOB LOCATION
Vale de Cambra, Aveiro
If you’re interested in joining a company with a global reach, international projects, and a spirit of innovation, join us and be a part of our story! Send your CV to rh@jpm.pt
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