NOC engineer (copy)

At Provectus, we are obsessed with technologies that impact the future of the whole of humanity. Just imagine: AI for curing eye diseases, ML for making factories safe for workers, preventing pandemic spreading etc. It’s not about the future, it’s about the products we’ve already developed with #ProvectusTeam.
We are looking for an NOC engineer for a managed service to provide managed support and monitoring for our customers starting from CI/CD towards Production. As a NOC Engineer, you will be an entry point of communications for our customers. Also, you are the first to monitor, maintain, troubleshoot, and recover the client's infrastructure.

This is a good opportunity to develop your DevOps career.

Requirements:

• Experience in Network management;
• Knowledge of different OS (Linux, Windows);
• Experience in Monitoring using Prometheus, Zabbix, and Grafana;
• Experience with Logging;
• Intermediate English level
  
  
  
  
  

Would be a plus knowledge of:

• AWS, GCP, Azure;
• CI/CD processes;
• Docker, Kubernetes, and Terraform
  
  
  
  
  

Responsibilities:

• Monitor all of our data centers, servers, applications, performance, and availability;
• Assess and prioritize faults, and respond or escalate accordingly;
• Providing technical support;
• Verbal and written communications with customers;
• Follow NOC processes and procedures for efficient monitoring and communication;
• Troubleshoot issues by utilizing the provided toolbox and define new advanced tools;
• Shift work schedule (shift 12 hours, from 8 to 20 (UTC 3), night and day alternate, schedule 12h through 48h)
  
  
  
  
  

We offer:

• We offer you attractive professional and educational opportunities, interesting technical projects, chances to engage with the latest technologies and fun colleagues who make every online and offline event a treat.
  
  
  
  
  

Find out more about our company: https://careers.provectus.com/.

We are waiting for you to become a part of our team!