Part-time Call Centre Officer/Coordinator

Job Descriptions

• Answering calls professionally and providing timely service requests.
• Recording calls' details and updating information to respective managers.
• Maintaining knowledge of products, services and company policies.
• Following scripts and guidelines to ensure consistent efficiency.
• Collaborating with colleagues and contributing to a positive work environment.
• Perform other tasks as assigned by Supervisor.

Job Requirements

• Only Singaporeans.
• Minimum "A" Levels and above.
• Proficiency in MS Office (Word, Excel, PowerPoint and Outlook).
• Knowledge of basic office equipment and filing systems.
• Strong interpersonal and communication skills are essential.

Working Hours:

• Must at least 1 weekend(s).
• 12 hours per shift, opening or closing.
• Office environment in HQ.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Job Types: Part-time, Contract, Temporary, Fresh graduate, Freelance, Student job

Pay: From $12.00 per hour

Expected hours: No less than 12 per week

Work Location: In person