Admin Assistant / Customer Service Officer

Location: Singapore

Position Type: Full Time/Contract Position

Salary Range: SGD2,000 - SGD2,300

Responsibilities

• • Handle customer enquiries via various channels.
  • Data entry, including processing of inquiries, Quotations, and process Sales orders from customers.
  • Work as part of our admin team to ensure customers the best possible experience on all fronts of the company.
  • Check all POs from internal and external customers to ensure items, quantity, and amount are correct.
  • Coordinate and ensure that all KPIs are met.
  • Provide clear instructions to team upon receiving of customers PO.
  • Monitor inventory stock level.
  • Manage customer order fulfilment plans for on-time delivery.
  • Manage enquiries and feedback of our customers through email, website live chat service and phone calls.

Requirements

• • Customer service centric mindset is a must.
  • Understanding of popular game titles and professional applications is a plus.
  • Passion and absolute love for PC Hardware and Software.
  • Experience with customer service is a plus.

Apply now via email at joinus@sg.aftershockpc.com