Airport Customer Service (Team Leader)

Customer Service Officer (Changi Airport)

• 6 days work week, rotating shift
• Basic $2,500 - $2,800 Shift allowance Avg $300-$400 Overtime Pay

Benefits

• Eligible for AWS and Performance Bonus (average 2-3 months)
• Joining Bonus of $5k!
• Staff transport will be provided for candidates working beyond midnight

Job Requirements

• Diploma holder
• No experience needed as training is provided

Job Description

Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction. Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards. Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

Job Types: Full-time, Permanent

Pay: $3,000.00 - $3,300.00 per month

Schedule:

• Day shift
• Early shift
• Night shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Education:

• Local Polytechnic Diploma (Preferred)