Reservation & Ticketing Executive #72143

Job Description

• Industry/ Organization Type: Traveling Agencies
• Position Title: Reservation & Ticketing Executive
• Working Location: Beach Road
• Working Hours: 5.5 days (Mon – Fri, 9.00am – 5.00pm; Sat, 9.00am – 1.00pm)
• Salary Package: Basic salary up to $3,500 Variable bonus
• Duration: Permanent Role

Key Responsibilities

• Manage bookings and walk-in inquiries, handling the entire ticketing process.
• Make bookings, reservations, confirmations, and changes accurately for passengers.
• Handle inquiries from passengers, agents, corporate clients, and BSPs via phone and email.
• Process reservations, mileage redemptions, ticket issuance, schedule changes, re-bookings, and re-issuance efficiently.
• Keep member accounts updated according to profile changes.
• Inform clients about current promotions, provide program materials, and assist with forms.
• Address feedback and complaints, coordinating with support to resolve issues.
• Participate in strategic planning, including needs analysis and budget preparation.
• Identify new business opportunities during team meetings.
• Manage ticket handling and event logistics.
• Stay updated on market trends, airline requirements, and industry changes.
• Perform other duties assigned by management, ensuring effective implementation and continuous improvement of the Quality Management System.

APPLY NOW!!!

• 2 years of relevant experience with a good understanding of airfares and reservations.
• Ability to work independently, stay patient, and perform under pressure.
• Strong team player with excellent interpersonal skills.
• Proficient in Air Ticketing and GDS (Amadeus) is advantageous
• Knowledge of the Sabre system is beneficial

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #72143 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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