IT Engineer

Well established IT solutions company in Singapore
Offers career growth and exposure with large projects.

Our Client
A MNC with over 400 brand names. global company with a global purpose.

Job Description
L1 Support via email/calls to end-users and escalate to L2 if necessary

Perform troubleshooting and maintenance of the company's hardware and software problems

Respond to incidents/issues timely according to the SLAs and provide timely updates to the parties involved

Involved in current and future implementation/upgrade projects

Set up and maintain user accounts for current or new users

Perform IT assets management
The Successful Applicant
Minimum 1 years experience in service desk or helpdesk environment

Able to work in a team to support end-users needs in IT hardware and software issues

Excellent interpersonal and communication skills to speak with different stakeholders and users
What's on Offer
Company offers great exposures to large projects and great working environment

Job Types: Full-time, Permanent

Pay: $2,800.00 - $3,500.00 per month

Benefits:

• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay

Education:

• Local Polytechnic Diploma (Preferred)

Experience:

• Help desk: 1 year (Preferred)

Work Location: In person