Job Posting for Supervisor, Housekeeping at CapitaLand
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Manage housekeeping operations
Plan resources and allocate work assignments to team members
Organise work activities for shift commencement and completion
Supervise work performance to ensure cleaning and maintenance are carried out in accordance with organisational procedures and standards
Inspect rooms and public areas to ensure cleanliness level conforms to organisational standards
Monitor turnover of rooms to ensure housekeeping efficiency
Coordinate the maintenance of rooms, public areas and housekeeping equipment
Maintain inventory of housekeeping supplies and equipment
Drive service and operational excellence
Resolve guests' concerns and feedback
Propose improvements to enhance operational efficiency and guest experience
Implement innovation, improvement and sustainability plans for continuous improvement
Manage operational risks
Monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
Identify and monitor signs of potential security threats for appropriate follow-up
Execute response and recovery actions during emergency situations
Implement loss and risk prevention policies and procedures
Manage human resources, finance and report management
Generate and interpret operations reports for management reporting
Provide coaching and feedback to improve team performance
Identify training needs and implement training plans to enhance team capabilities
Monitor team performance and provide feedback for improvement
Benefits
Flexible benefits with comprehensive medical coverage for self and family
Training and development opportunities
Subsidised rates at Ascott serviced residences-
Strong advocate of staff volunteerism
Wellness programmes
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Demo
Central Singapore,
Full Time