Regional Key Account Manager

Cimbali Group is an Italian manufacturer of professional coffee equipment.

We want to improve and embody the worldwide quality standard for coffee beverages by developing machines, tools, and accessories for preparing fine espresso beverages. Our products are known throughout the industry for their innovative technologies and designs. You’ll be working for a leading global producer of Coffee Machines founded on the values of quality and innovation. But, more importantly, you’ll be joining the group’s community. Since its beginning as a family business in Italy, it has attracted energetic people.

Regional Key Account Manager:
This position is an excellent opportunity to work for an exciting and challenging international company with premium brands in its market! As Regional Key Account Manager, you will join the adynamic team with many opportunities. You will report directly to the Regional Director of Apacwith a dotted line reporting to the Global Key Account Director. Stakeholders include the Global Key Account Team, Area Managers, Distributors, the Service Team, and Product Marketing.

You will take an active role in creating a solid growth and winning-oriented organization.

Purpose:
The primary purpose of the Key Account Manager is to drive growth and profitability for Cimbali Group in the APAC Region by developing and managing strategic partnerships. This role ensures the successful implementation of sales strategies, fosters long-term relationships with accounts, and aligns customer needs with Cimbali Group's product offerings, focusing on delivering tailored solutions and exceptional service.

Main Duties:
Account Management
Develop and maintain strong relationships with Regional Accounts, acting as the primary point of contact
Identify growth opportunities within existing accounts to maximize revenue potential
Negotiate contracts, pricing, and terms with national clients, ensuring mutually beneficial agreements

New Business Development
Identify and pursue new business opportunities within the market
Generate leads and establish relationships with potential national clients

Sales Strategy Execution
Implement Cimbali Group’s sales strategies to achieve revenue and profitability targets
Analyze market trends, competitors, and customer feedback to adapt sales approaches
Collaborate with marketing and HQ KA’s Department to develop tailored campaigns and materials for the Region

Reporting and Analysis
Monitor sales performance metrics and provide regular updates to Country Manager and HQ
Prepare detailed forecasts, sales reports, and market analysis to support strategic decision-making

Customer Experience
Ensure customer service and satisfaction, addressing any concerns promptly and effectively
Act as a brand ambassador, representing Cimbali Group at trade shows, conferences, and client events

The work location may be in Singapore.

Equal Opportunity Statement - Cimbali Group is committed to building a diverse workforce. Diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It allows people to express their talent individually and collectively and helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their backs.