Key Responsibilities:
Installation & Configuration: Lead and manage the end-to-end installation process of NetApp solutions (ONTAP, AFF, FAS series, etc.), ensuring that all systems are set up and configured according to customer requirements.
Troubleshooting: Diagnose and resolve technical issues on-site, providing swift resolution to minimize downtime. Escalate issues to higher-level engineering teams if necessary.
System Validation & Testing: Perform system validation and post-installation testing to confirm that NetApp solutions are fully operational and meeting performance expectations.
Documentation: Create and maintain accurate installation documentation, including network diagrams, configuration settings, and any troubleshooting steps taken.
Collaborate with Other Teams: Work closely with the sales, support, and engineering teams to ensure a smooth customer experience.
Travel Requirements: Frequent travel to client sites as required by the job.
Required Skills and Experience:
Technical Proficiency: Solid understanding of NetApp hardware and software, including ONTAP, NetApp AFF, FAS, and N-Series storage solutions.
Installation Expertise: Hands-on experience with NetApp installations and configurations, including setting up RAID, NAS, SAN, and other storage protocols.
Networking Knowledge: Familiarity with networking concepts and protocols (TCP/IP, DNS, NFS, iSCSI, FC, etc.) as they relate to NetApp systems.
Troubleshooting Skills: Strong ability to diagnose and resolve hardware and software issues related to NetApp systems.
Job Type: Contract
Contract length: 12 months
Pay: $7,243.12 - $9,847.60 per month
Benefits:
Schedule:
Work Location: In person