New Account Manager

Primary Function

• Serves as the primary customer contact in the development of new accounts in the Testing, Inspection and Certification landscape
• Works with Marketing to determine prospects, and help nurture the leads to develop accurate new account strategies to win business with companies that do not currently do work with CSA Group
• Fills the pipeline by utilizing company research tools, defining value in the eyes of the prospect, prioritizing leads and developing prospecting call plans
• Builds customer profiles and call plans that address why prospects are not currently using CSA, thus best addressing yellow lights and articulating CSA’s value proposition to win their business.

Principal Duties & Responsibilities

• Establishes new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available
• Independently prospects for new customers within assigned territory, using various lead generation and direct solicitation methods
• Prospecting, quoting and sales targets are determined on a yearly basis
• Prepares written proposals of cost for services for clients, working with Technical Specialists and Operations staff
• Participates in associations and outside organizations deemed appropriate by management
• Establishes and maintains a list of contacts based on experience, historic utilization reputation, influence and personal judgment, including supplied contacts, as well as personally developed relationships
• Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required
• Evaluates industry reports, territory databases, external competitive information and develops territory analysis or provides input for presentation and reporting to manager