Demo
We are looking for Admin Assistant (Operation Department )for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and hgood time management.
Need to manage and monitor equipment, cleaning solutions and cleaning standard.
Work Day: Mon, Tue, Wed, Fri and Sat
Work Shift: 7am to 4pm but if needed might change to 2pm to 11pm for relief
Responsibilities:
Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)
Maintaining a positive, empathetic, and professional attitude toward clients at all times
Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support
To arrange floater or cleaner jobs schedule and monitor cleaning standard.
Collect mails and documents
Assist in any ad hoc duties assigned by executive
Requirements:
Minimum 1 year experience in customer service, scheduling
Minimum 'O' holder Customer-oriented with good interpersonal and communication skills
Pleasant and friendly personality Strong problem solving capabilities
Able to work at a fast pace environment, fast learner, willing to take up responsibility
Computer literacy